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Send SMS

The Send SMS block sends an SMS or MMS message to a phone number using a connection configured through OAuth.

Send SMS or MMS messages via OAuth connection

The Send SMS block sends an SMS or MMS message to a phone number using a connection configured through OAuth. The block requires a message body and a connection ID that links to an authorized phone number, and it optionally accepts an array of media URLs to send as an MMS instead of a plain text SMS. When media URLs are provided, up to 10 files can be included, with each file capped at 5MB.

The block does not return a value — its output is void, meaning it performs the send action as a side effect within the workflow rather than passing data downstream. This makes it suited for notification-style steps where the goal is delivery rather than processing a response.

This block fits into workflows that need to reach users or contacts via text message, such as alerting a team member when a condition is met, confirming a user action, or delivering a file or image alongside a message. Because MMS delivery is limited to US and Canadian carriers, workflows targeting international numbers will send the text body only.

What you can build

Real-world workflows powered by the Send SMS block.

Order Confirmation Alerts

Send an automated SMS to a customer's phone number when their order is placed or updated in a connected system.

Appointment Reminder Texts

Trigger an SMS reminder to a contact before a scheduled appointment, pulling the message body from a prior workflow step.

Image Delivery via MMS

Send a generated or retrieved image to a US or Canadian phone number by passing a media URL alongside the message body.

Internal Team Notifications

Alert a team member via SMS when a workflow detects an error, threshold breach, or other condition requiring attention.

Lead Follow-Up Messages

Send a personalized SMS to a new lead after they submit a form, using dynamic content from earlier workflow blocks.

Document Delivery by MMS

Deliver a PDF or media file to a recipient's phone by including its URL in the mediaUrls array of the block.

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Common questions about Send SMS

What parameters does the Send SMS block require?

The block requires a body string containing the message text and a connectionId referencing an OAuth-configured phone number connection. The mediaUrls array is optional and only needed when sending an MMS.

What does the block return?

The block returns void, meaning it produces no output value. It performs the send action as a side effect and does not pass data to downstream blocks.

When does the block send an MMS instead of an SMS?

The block sends an MMS when one or more URLs are provided in the mediaUrls array. Up to 10 media URLs are supported, with a maximum file size of 5MB per file.

Does MMS work for international phone numbers?

MMS is only supported on US and Canadian carriers. If a media URL is provided for an international number, the message will be delivered as SMS only and the media will be silently dropped.

What kinds of workflows commonly use this block?

This block is commonly used in notification workflows, customer communication flows, and alert systems — any scenario where a workflow needs to deliver a text or media message to a phone number as a result of a condition or trigger.

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